Support Services
ZNAPZ Support Services are essential to keep your business critical IBM Tivoli Maximo applications available, secure and operating in an optimal way. Our services minimize risks and reduce operational costs. A team of technical experts with online tooling help you to solve issues quickly and to keep your business operating smoothly. ZNAPZ offers a broad variety of support services.
Technical Management Service:
Delivers 24x7 monitoring & alerting as well as technical incident, problem & event management.Application Management Service:
Delivers application incident & problem management, root cause analysis as well as configuration management, data loading & reporting services.Change Management Service:
Delivers services to assist your business changes like risk & impact analysis, technical design & prototyping and implementation & development.Release Management Service:
Delivers release components and services for a controlled & quality assured distribution of changes through the use of formal procedures and checks.
ZNAPZ Support Services are focused on:
- IBM Websphere Application Server (WAS)
- IBM Maximo Asset Management (MAM)
- IBM Tivoli Asset Management for IT (TAMIT)
- IBM Tivoli Service Request Manager (TSRM)
- IBM Tivoli Change and Configuration Management Database (CCMDB)
